A Legal Disclaimer

Last Updated: [09/28/2024]

Welcome to United Hub ("we," "us," or "our") website, WA HEAR Program (the "Site"). Your privacy is very important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you access our Site or apply for the Home Electrification and Appliance Rebates (HEAR) Program (the "Program").

By using our Site or participating in the Program, you consent to the collection and use of your information as described in this Privacy Policy. Please read it carefully.

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1. Information We Collect

When you use our Site or apply for the HEAR Program, we may collect the following types of personal information:

• Personal Identification Information: Full name, address, email address, phone number, and any other details you provide to verify your identity.

• Eligibility Information: Financial data, proof of income, residency information, and any other documents required to determine your eligibility for the Program.

• Technical Information: IP address, browser type, device information, and other related data collected when you visit our Site to enhance user experience and improve our services.

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2. How We Use Your Information

We may use the information collected for a variety of purposes, including:

• To Process Your Application: Verify your eligibility for the HEAR Program and manage the grant application process.

• To Improve Our Services: Analyze how our Site is being used to enhance and optimize the user experience.

• To Communicate with You: Provide updates about your application status, respond to inquiries, and share important program-related information.

• Compliance and Legal Obligations: Fulfill any legal or regulatory requirements and protect against fraud and misuse.

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3. Sharing Your Information

We may share your information with third parties under the following circumstances:

• Program Partners and Service Providers: We may share your information with trusted third parties who assist in operating our Site, administering the HEAR Program, and processing applications, as long as these parties agree to keep your information confidential.

• Government Agencies: We may share your information with federal, state, or local government entities as necessary to comply with legal requirements or as part of the application verification process.

• Business Transfers: In the event of a merger, acquisition, or any form of transfer of some or all of our assets, we may disclose your information as part of that transaction.

• Legal Obligations: We may share your information if required by law or to respond to legal processes, enforce our site policies, or protect our rights, property, or safety.

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4. Security of Your Information

We take the security of your personal information seriously and employ various measures to protect it, including:

• Encryption: Sensitive information is encrypted during transmission using secure socket layer (SSL) technology.

• Access Controls: Access to personal information is limited to authorized personnel who need it to perform their job duties.

• Data Protection Practices: We maintain appropriate security practices to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

However, please note that no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

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5. Your Privacy Choices and Rights

You may have certain rights and choices regarding your personal information, including:

• Access and Update Information: You have the right to access and update the personal information you provide to us. If any information is incorrect or has changed, please contact us.

• Opt-Out of Communications: If you no longer wish to receive communications from us, you may opt-out by following the unsubscribe instructions in any email or by contacting us directly.

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6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device to help improve functionality and analyze site usage. You can adjust your browser settings to refuse cookies, but some features of our Site may not function properly as a result.

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7. Children's Privacy

The HEAR Program and our Site are intended for use by individuals who are 18 years of age or older. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected information from a child under the age of 13, we will delete such information as soon as possible.

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8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. Any changes will be posted on this page, and the "Last Updated" date will be revised. We encourage you to review this Privacy Policy periodically to stay informed of any updates.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.